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FAQ & Terms

Basic informations

Welcome to our F.A.Q & Terms and policy

Cancellation charge will apply as follow :
7 days before : 30%
1 day before : 50%
Same day : 100%

Transfer & Tour payment should be done at least 1 week prior to requested date.

Accepted method of payment :
– Credit card
– Bank Transfer (bank charge apply)

*Note, for tours/ transfer requested to operate on the same day, its payment can be done directly to driver or attendant by credit card or cash.

25% additional charge will be applied when service starts before 05:00 or/and ends after 22:00.

Depending on the itineray, 10 000 JPY will be charged per night and per staff for big vehicle as : micro-bus (max 15 pax) and large bus coach (max. above 20). (there is no charge for Normal size car and Gran cabin (7pax) and Luxury cabin (4px)

Luggage Trailer is available for some extra charge. Please consult us about its cost.

English-speaking attendant / driver can be provided for an extra fee starting from JPY15,000 per day.

Toll (express way) & Parking fees are excluded.
We will inform you during the booking process when charges apply.

Spoken languages

Our Team Speak English & Japanese.

Available credit card

At your service

  • Language Assistance
  • Airport Meet & Greet
  • Tailor Made Itinenary
  • Booking Service
  • Tour Attendant

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Click the link below to contact a Travel Concierge
Our Team will reply you within 24hours.

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