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FAQ & Terms

Basic informations

Welcome to our F.A.Q & Terms and policy

Cancellation charge will apply as follow :
7 days before : 30%
1 day before : 50%
Same day : 100%

Transfer & Tour payment should be done at least 1 week prior to requested date.

Accepted method of payment :
– Credit card
– Bank Transfer (bank charge apply)

*Note, for tours/ transfer requested to operate on the same day, its payment can be done directly to driver or attendant by credit card or cash.

25% additional charge will be applied when service starts before 05:00 or/and ends after 22:00.

English-speaking driver / attendant can be provided for an extra fee starting from JPY15,000 per day.

Toll (express way) & Parking fees are excluded.
We will inform you during the booking process when charges apply.

Spoken languages

Our Team Speak English & Japanese.

Available credit card

At your service

  • Language Assistance
  • Airport Meet & Greet
  • Tailor Made Itinenary
  • Booking Service
  • Tour Attendant

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Click the link below to contact a Travel Concierge
Our Team will reply you within 24hours.

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